#Ankiweb account windows#
On Windows and Linux, crashes and display issues can be caused by the videoĭriver. Sometimes restarting your computer may help. If you're using Linux, please make sure you can reproduce the error using the packaged version on the Anki website, as distros often distribute broken versions.Īfter restarting Anki, please try the Tools>Check Database menu item to make sure your collection doesn't have any problems.
#Ankiweb account install#
If the version you're using is not the latest 2.1.x version published on, please close Anki, install the latest version, and then start Anki again to see if the problem has gone away. If you're using an old Anki, you can find the version you're using in the Help>About or Anki>About menu. These days, Anki shows its version in the error message. If the issue turns out to be an add-on, please report the issue to the add-on author. Repeat the process trying different add-ons, until you discover which one is causing the problem. You should be able to narrow it down in around ~6 steps that way.Īlternatively, if you don’t need all the add-ons you have installed, you could start by disabling all the ones you don’t need, and seeing if that helps. Once you’ve found the half that is causing the problem, divide that half into half again, and repeat. If after restarting Anki, the problem is still there, try the other half instead. If you have lots of them, you can select the top half of your add-ons in the Add-ons screen and disable them.
If the problem goes away when add-ons are disabled, you can narrow down the culprit by disabling one or more add-ons, restarting Anki, and seeing if the problem goes away. Please close Anki, then start it again while holding down the shift key, which will disable any add-ons you have installed. If the problem does not occur again, you can skip the following steps. Anki saves periodically, so you should not lose more than a few minutes of work in most circumstances. If you are unable to close Anki because of an error message, you can either terminate Anki using your task manager, or restart your computer. If after following these steps you still have problems, please try the following:
How can I work with someone else to create a deck?.Cards are being placed in the "Default" deck.A shared deck is not showing images/playing audio.A deck I want has disappeared from AnkiWeb.
When adding a new card, some fields does not reset!.Sound/image media files have gone missing!.Some updates were ignored because note type has changed.Can I reveal parts of a card one at a time?.Restoring an Automatic Backup (Recovering from Data Loss).
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